Meet the Team at Faywest Dental Center

Dr. Peter S. Eddy, DDS

Dr. Peter S. Eddy joined the dental profession in 1986, bringing his skills to the current practice in 2008. A West Virginia University School of Dentistry graduate, Dr. Eddy comes from a family with a rich healthcare tradition—his uncle and brother are pharmacists, his grandfather was a physician, and his great-grandfather was a dentist.

This substantial family connection to healthcare influenced Dr. Eddy's career path. He has always aspired to work in the health field. At the practice, he focuses on improving patients' dental conditions while maintaining a pleasant environment for patients and team members.

When not caring for patients' smiles, Dr. Eddy enjoys an active lifestyle, including kayaking, fishing, and exploring trails by foot and bicycle. He also dedicates time to maintaining his home, lawn, and trees. Every Saturday, you'll find him at Bingo, a weekly tradition he enjoys. As an avid traveler, Dr. Eddy has visited Alaska and Hawaii, experiencing the diverse landscapes of America's most distant states.

Dr. Randall L. Palmiscno, DMD

Dr. Randall L. Palmiscno has been practicing dentistry since 1995 and has been a valued member of Faywest Dental for 27 years, joining the practice in October 1997. He completed both his undergraduate studies and dental education at the University of Pittsburgh School of Dental Medicine.

Dr. Palmiscno makes dental care more accessible by translating complex dental information into everyday language that patients can easily understand. This communication approach helps demystify dental procedures and creates a more comfortable experience for those in his care.

His path to dentistry began during his undergraduate years when he attended a Dental Science Club meeting. The combination of lectures and hands-on lab activities working with teeth mounted in stone sparked his interest. It ultimately led him to dental school, fulfilling his desire to help people through healthcare.

What Dr. Palmiscno enjoys most about his work is the daily interaction with the practice's team, whom he describes as "good people." He also values listening to and sharing stories with patients and appreciates the interesting conversations these exchanges bring.

Outside the office, Dr. Palmiscno devotes time to activities with his children, teaching them "old-school" pursuits like 8-ball pool, pinball, bowling, and golf at the driving range. He also introduces them to cultural experiences through museum visits. Perhaps most surprising, he's a dedicated cat enthusiast, sharing his home with nine feline companions.

Dr. Whirlow , DMD

Dr. Daniel Whirlow began his career in dentistry upon graduating from the University of Pittsburgh School of Dental Medicine in 1985. This path was strongly influenced by many members of his immediate and extended family being involved in healthcare; two orthopedic surgeons, nurses, a physical therapist; and most importantly his mentor, Dr. James Nicolette. 

Following dental school, Dr. Whirlow gained a Florida dental license and spent two years there involved with implant dentistry and prosthodontics before bringing these skills home to Pennsylvania. Following many years of maintaining a private practice, Dr. Whirlow joined the group at Faywest Dental in 2017. 

When not at Faywest Dental providing patient care, Dr. Whirlow devotes time to close family and friends; and like Dr. Palmiscno, cares for his many cat friends...making sure the ones not under his care find a good home. 

Dr. Whirlow is also an avid photographer and collector of vintage cameras. Also, being an auto enthusiast, he loves a good car show. 

Brett

Practice Owner

Brett Nicolette brings a unique blend of business acumen to his role as practice owner. After joining his father's dental practice in 1984, Brett has cultivated an environment where exceptional patient care and team wellness are top priorities.

A University of Pittsburgh graduate with a degree in business management/accounting, Brett discovered that traditional office work wasn't his calling. He reinvented himself as a corporate pilot, embracing his love for the open skies while continuing to support the family dental practice his father established in 1980.

Brett takes pride in the outstanding team he's assembled, valuing the time he spends with his hardworking staff who manage to have fun while delivering excellent care. His early exposure to dentistry came through summer breaks working in the dental lab during high school.

When not overseeing the practice or flying planes, Brett embraces outdoor adventures—particularly off-road motorsports, fishing, golfing, and skiing. You might also find him in his garage "wrenching" on various projects, indulging his passion for hands-on mechanical work.

Brett's diverse background and commitment to fostering a positive workplace culture continue to drive the practice's success in Scottdale, Pennsylvania.

Cassandra

Office Manager and Dental Assistant

Cassandra has been keeping things running smoothly at Faywest Dental Center since June 2015. As the office manager and dental assistant, she’s the go-to person for just about everything. With a degree from Westmoreland County Community College, she took a leap into the dental field for a career change and a shorter commute, but it turns out she found a second home in the process. Cassandra loves meeting new patients, sharing laughs, and being silly with her team.

When she’s at the office, you’ll find her hiking, cycling, cooking, or browsing eBay for hidden gems. She’s also got a few unique hobbies, like bird watching from the seat of her side-by-side and building Legos while classic rock plays in the background. 

Kimberly

Dental Lab Manager

Kimberly Lilley brings nearly four decades of dental laboratory expertise to her role as Dental Lab Manager. Her career began in 1986 as a denture technician, and she has been a valued team member at Faywest Dental since 1994.

With education from West Virginia Career College and extensive hands-on training, Kimberly manages a wide range of technical responsibilities. These include setting up denture try-ins, creating wax-ups, repairing dentures, cutting down processed dentures, manufacturing acrylic partials, troubleshooting issues, performing relines, ordering lab supplies, and articulating models. Her comprehensive skill set also includes pouring models, investing, boiling out, and processing dental appliances such as bleaching trays and stents.

Kimberly's interest in dentistry began during her high school vocational-technical education in dental assisting, sparking a lifelong passion for the field. She finds her work rewarding because it improves the appearance and functionality of patients' dental prosthetics.

When not in the lab, Kimberly enjoys puzzles, games, camping, and boating. She also pursues creative hobbies, including sewing, tiling, and painting furniture. 

Peggy

Front Desk

At the front desk, Peggy Cramer welcomes patients with a friendly smile while managing appointments, verifying insurance coverage, answering phones, and handling outbound calls.

Peggy brings extensive dental experience to the team, having worked in the field since 2005. She began her career at a pediatric dental office, where she spent 13 years as a dental assistant before expanding her skills to include front desk responsibilities. During this time, she advanced to the role of clinic coordinator and gained valuable experience working with IV sedation patients.

As a dedicated team player, Peggy strives to assist her colleagues in any way possible. She particularly values being part of a staff that genuinely cares about patient well-being and finds joy in seeing patients leave with bright, happy smiles, which aligns perfectly with her initial motivation for joining the dental field.

When not at the practice, Peggy enjoys wine tasting and taking long motorcycle rides during the summer months.

Roxanne

Dental Assistant

Roxanne Forsythe, who started her career as a dental assistant in 1980, has over four decades of experience in the field. Her longevity in the field stems from a lifelong interest in dentistry that has only deepened throughout her years of service.

Educated at Connellsville Vo-Tech and further developed through extensive on-the-job training, Roxanne has honed her skills to provide excellent patient care. By focusing on patient comfort and confidence, she positively impacts both patients and team members. Roxanne particularly enjoys interacting with patients and helping them feel better about themselves by improving their smiles.

Known for her helpful nature, Roxanne strives to assist wherever needed and commits herself to excellence in all her responsibilities. Her favorite aspect of the job is witnessing patients' joyful reactions upon seeing their completed dental work.

Outside the office, Roxanne enjoys shopping, dining out with her daughters, reading, and watching motocross events. She has a particular passion for tennis, both as a player and spectator. 

Melinda

Dental Assistant

Melinda Urbanic has been dedicated to the dental field since 1992. She brings nearly thirty years of experience to her role as a dental assistant. Educated at Connellsville Area Vo-Tech and further developed through hands-on training at Faywest Dental, Melinda has cultivated technical skills and a patient-centered approach.

In her position, Melinda focuses on creating a friendly atmosphere for coworkers and patients. She emphasizes ensuring patients are well-informed and fully understand any procedures they might need, helping to ease dental anxiety through knowledge and communication.

The practical benefits of the hours and professional environment initially attracted Melinda to dentistry. However, her motivation has evolved over her years of practice into "an intense desire to give someone their smile back" and witness "their eyes light up when they see a beautiful smile again."

Melinda especially values connecting with the practice's older patients and appreciating the wealth of life experience they bring to conversations. She also takes pride in being part of a friendly, effective team of coworkers who collaborate well together.

Melinda enjoys cooking, walking her dog on her property, and observing nature outside of work. She's an avid reader interested in true crime and mysteries. Though she describes herself as somewhat shy when meeting new people, Melinda considers herself a very spiritual person who ultimately loves engaging in meaningful conversations with others.

Tracy

Dental Assistant

Tracy has been making smiles brighter since 1983 when she first stepped into the world of dental assisting. She joined Faywest Dental in 1987, and ever since, she’s been a key part of the team. A graduate of the Median School of Allied Health Careers, Tracy loves working alongside her fun-loving team and helping patients feel comfortable during their visits.

Outside of work, Tracy enjoys spending quality time with her grandkids, especially taking long walks together. 

Rachel

Dental Assistant

Rachel brings compassion and a positive attitude to her role as a dental assistant. She takes pride in helping patients feel at ease, and she loves working with such a close-knit and supportive team. The most rewarding part of her role is making a meaningful impact in people's health and lives. 

Her journey into the dental field began in 1997 when she started training at Westmoreland County Community College. Since joining Faywest Dental in June 2021, she has become an integral part of our dental family. 

Outside of the office, Rachel can be found playing with her two Golden Retrievers, Goose and Atlas. She spends much of her free time training them in sports like dock-diving, Lure Coursing, FastCAT, and fieldwork. Goose even serves as a therapy dog, bringing comfort and joy to those in need.

George

Dental Lab Technician

George Mazur has been working in dentistry since 2014, specializing as a dental lab technician. His responsibilities include creating wax-ups, inserts, maintaining bites, constructing base plates and splints, and finishing dental appliances.

Trained at the Career Training Academy as an Expanded Function Dental Assistant (EFDA), George initially aspired to become a dentist. His fascination with the complex art of creating and recreating smiles led him to find his niche in the dental laboratory, where he applies his technical skills and creative abilities.

George values being available to assist team members in any position and strives to bring smiles and positivity to everyone around him. He particularly appreciates the daily learning opportunities, collaborative problem-solving, open communication, and comfortable working relationships with his colleagues.

In his spare time, George enjoys reading, writing, building, playing piano, hiking, and outdoor photography. Music was once a significant part of his life, as he used to sing and play piano. Perhaps most surprising is his love for reptiles and tarantulas, as well as his hobby of building ecosystems for these fascinating creatures.

Chevelle

Dental Lab Technician

Chevelle Biller joined the dental field in 2023, bringing fresh energy to her role as a dental lab technician. She has mastered the specialized skills required for her position through comprehensive on-the-job training.

Working in what she describes as a "hot room," Chevelle's responsibilities include boiling out and injecting acrylic, creating dental models, and polishing and finishing dentures. Her attention to detail and efficiency helps ensure that laboratory work runs smoothly and is completed on time, supporting the practice's ability to serve patients effectively.

What Chevelle values most about her work environment is being part of a small, collaborative team where members are generally willing to assist each other when needed. This team-oriented approach contributes to a positive workplace culture and efficient patient care.

Chevelle entered dentistry because she wanted to explore a new professional path. When not at work, she enjoys relaxing activities like watching TV, listening to music, and reading. During the summer months, she pursues the unique hobby of paddle boarding on local waterways. A fun fact about Chevelle is that she's an aunt to 17 nieces and nephews.

Dayna

Madalynn

Nevaeh

Dental Assistant and Receptionist

Nevaeh is a dedicated dental assistant who plays a key role in creating a warm, welcoming experience for every patient at Faywest Dental Center. Her daily responsibilities include greeting patients, explaining procedures, assisting the dentist during treatments, and performing various front desk duties to help the office run smoothly.

A graduate of Cornerstone Dental Assistant Academy and Fairchance Dental Arts, Nevaeh began her dental career in 2025 and joined the Faywest team that May. Although she originally considered pursuing dental hygiene, she discovered that dental assisting better suited her lifestyle and allowed her to gain hands-on experience in patient care.

What Nevaeh enjoys most about her work is meeting new patients and continuing to learn and grow in her role. She thrives in a team-oriented environment where collaboration, encouragement, and laughter make each day both productive and rewarding.

Outside the office, Nevaeh loves spending time outdoors, from hiking the scenic trails of Ohiopyle to enjoying peaceful walks closer to home. She also has a passion for driving and road trips.

A fun fact that often surprises people is that Nevaeh is an experienced hunter, a pastime she’s enjoyed since childhood and one that reflects her focus, patience, and adventurous spirit.

The Legacy of Dr. James E. Nicolette

Originally founded by Dr. James E. Nicolette, our practice has been a trusted name in dental excellence for over 40 years. Today, that same dedication continues through Dr. Randall Palmiscno, Dr. Daniel Whirlow, and Dr. Pete Eddy, who are committed to compassionate, high-quality dentistry.